Shipping Policy

• Shipping Overview

Welcome to Cakecottages We are delighted to serve you with our delectable cakes. This Shipping Policy outlines the details regarding the shipping process and related information to ensure a smooth delivery experience for our customers.

• Shipping Locations:

We currently offer shipping within Gurugram Please note that shipping rates and delivery times may vary based on the destination.

• Order Processing:

• Shipping Methods

1. We offer a variety of shipping options to accommodate your preferences and urgency.
2. Shipping methods include Standard Shipping, Express Shipping, and Overnight Shipping.
3. Shipping costs are calculated based on the destination, shipping method selected, and the weight/volume of the package.

• Estimated Delivery Times

1. Estimated delivery times vary based on the shipping method and destination.
2. Standard Shipping: Estimated delivery within Monday to Saturday business days.
3. Express Shipping: Estimated delivery within business days.
4. Overnight Shipping: Guaranteed delivery within three business days.

• Order Tracking

1. Once your order is shipped, you will receive a confirmation email with tracking information.
2. Use the provided tracking number to monitor the status and location of your package.

• Shipping Delays

1. While we make every effort to ensure timely deliveries, unforeseen circumstances like weather, customs delays, or other external factors may impact delivery times. We appreciate your understanding in such situations.

• Shipping Charges

1. Shipping charges are calculated during the checkout process based on your shipping address and the chosen shipping method.

• Packaging

1. We take utmost care in packaging our cakes to ensure they arrive in pristine condition.
2. Our packaging is designed to maintain the freshness and quality of the cakes during transit.

• Address Accuracy

1. Please ensure that you provide accurate shipping information during checkout to prevent delivery issues.
2. We are not responsible for delivery delays or undeliverable packages due to inaccurate addresses.

• Delivery Issues

1. In the rare event that your package is lost, damaged, or delayed during transit, please contact our customer support team. We will work closely with the shipping carrier to resolve the issue and ensure your satisfaction.

• Returns and Refunds

1. Due to the nature of our products, we do not accept returns.

• Contact Information

1. If you have any questions or concerns about our shipping policy, please reach out to our customer support team at info@cakecottages.com

By placing an order on Cakecottages, you agree to adhere to the terms outlined in this Shipping Policy. We appreciate your trust in us and look forward to serving you with delicious cakes and exceptional service.